Tag Archives: User

User journey

Short Answer: A user journey is a path a user may take to reach their goal when using a particular product or service. User journeys are used in designing a service to identify ways to enable the user to achieve … Continue reading

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What is user requirements capture?

Short Answer: User requirements capture is a process used to understand what typical users will need from a service which is about to be designed. Users are observed using similar services and interviewed about the ways they go about planning … Continue reading

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User and System Requirments

It is important to distinguish user requirements from system requirements. User requirements come from the user and other stakeholders –  properties of the domain independent of the new system, what the users expect from the new system. System requirements come from the … Continue reading

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Requirements Engineering – Lecture 1

What is a Social-Technical System? It is a system which involves human, organisational, hardware and software components that interact and depend upon each other in complex ways. Why it is important in Requirements Engineering? Requirements need to be specified on … Continue reading

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